Terms of use
These terms apply when you use the Hollow Oak Films website, including the inquiry form, your proposal and booking page, the couple portal and film pages. By using the site you agree to them. If you don't agree, please don't use the site.
Your wedding agreement comes first
These terms cover the website. Our services are governed by the wedding videography agreement you sign when you book. If these terms and your agreement say different things, your agreement wins.
Inquiries, prices and availability
Sending an inquiry doesn't reserve your date or create a booking, and the date check on our site is only a guide. Your date is reserved once you've signed the agreement and your retainer payment has gone through. Prices on the site are starting prices and may change. Your proposal shows the exact total for your wedding.
Your proposal, portal and film links
Your proposal, portal and film links are private to you. Don't share them with anyone you wouldn't want to see your payment details, agreement or films. If you think someone else has your link, contact us and we'll send you a new one. Please keep the email account you use with us secure.
Signing and paying online
When you sign your agreement on our site, your electronic signature is as binding as a handwritten one. Card payments are processed by our payment processor under its own terms. Retainers and payments are refundable only as your agreement says.
Films and content on this site
All films, photos, text and designs on this site belong to Hollow Oak Films or are used with permission, and are protected by copyright. You're welcome to watch them and share links to them, but you may not download, copy, edit or reuse them without our written permission. Couples' rights to their own films are set out in their agreement.
Reviews and things you send us
When you leave a review or send us content, you confirm it's true and yours to share, and you allow us to show it on our website and in our marketing with the name you choose. We may shorten reviews, and we may remove ones that are offensive or aren't about our work.
Acceptable use
Please don't misuse the site: no attempts to break in or disrupt it, no automated scraping, no fake inquiries or spam, and nothing unlawful.
Other websites
Our site links to and embeds content from other services, such as YouTube, Vimeo, Instagram and venue websites. We're not responsible for their content or for how they handle your information.
No warranties
We work to keep the site accurate and available, but it's provided "as is". We can't promise it will always be available or free of errors.
Limits on our liability
As far as the law allows, Hollow Oak Films isn't liable for indirect or consequential losses from using this website. This doesn't limit anything in your wedding agreement, or any rights you have that the law doesn't allow us to limit.
Governing law
These terms are governed by the laws of Texas.
Changes to these terms
We may update these terms. The date at the top shows when they last changed. If you keep using the site after a change, you accept the new terms.
Contact us
Questions about these terms? Email [email protected].